Terms and Conditions

Effective March 24, 2022

Welcome to http://romiapothecary.com/ (“Website” or “Site”). The Website is owned and operated by ROMI LLC (“we,” “us” or “our”) and provides the content and services available on this Website to you subject to the following terms and conditions, our Privacy Policy (https://romiapothecary/pages/privacy) and other terms and conditions and policies which you may find throughout our Website in connection with certain functionality, features or promotions as well as customer service, all of which are deemed a part of and included within these terms and conditions (collectively, “Terms and Conditions”). These Terms and Conditions set forth the legally binding terms and conditions for your use of this Website and the related services, features, content, or any purchases you make via the Website (collectively “use”).

Agreement to Terms

By visiting our Site, you consent to and agree to be bound by these Terms and Conditions. If you do not agree with the Terms and Conditions, do not use this Site. These Terms and Conditions apply to all users of the Site, including any user who contributes content, information, or other materials to the Site.

By accessing or using this Website, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions. You acknowledge that this agreement is supported by reasonable and valuable consideration, including but not limited to, your use of the Website and receipt of data, materials, and information available through the Website. You may only use the services available on this Website if you are capable of forming a binding contract with ROMI LLC and are not barred from using the Website under applicable law. By using the Website, you agree to these Terms and Conditions. If you do not agree, do not use the Website.

We reserve the right, at our own discretion, to periodically change, add, or delete portions of these Terms and Conditions at any time on an ongoing basis. It is your responsibility to check these Terms and Conditions for changes prior to each use of the Website. To continue to use the Website following an update to the Terms and Conditions constitutes your acceptance of any changes. We will notify you of any material changes by posting notice of the changes on the Website, and/or, in our sole discretion, by email.


Review our Privacy Notice (http://romiapothecary.com/pages/privacy) so that you may understand our privacy practices, which also govern your use of our Website.

Feedback and Suggestions

We always accept comments and suggestions to improve our Website and products. However, we do not accept unsolicited ideas as to new product offerings, potential advertising or marketing campaigns, or other related suggestions. When submitting comments, suggestions, or unsolicited ideas, be aware that you are granting us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, fully-paid, sublicensable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the comments, suggestions, or unsolicited ideas for any purpose. You will receive no compensation. If you submit comments, suggestions, or unsolicited ideas, and see us use it in any way, you will have expressly waived a claim of infringement or any other claim against us for its use through this section. Any comments, suggestions, or unsolicited ideas shall be deemed non-confidential.

Products and Services for Personal Use

The products and services available on this Website, and any samples thereof we may provide to you, are for personal and non-commercial use only. Unless you are currently registered and approved for our wholesale program, you may not sell or resell any of the products or services, or samples thereof, you purchase or otherwise receive from us. You agree to use this Website only for lawful, non-commercial purposes and in compliance with all international, federal, state and local laws. We reserve the right, with or without notice, to reduce the quantity of any order to be filled or products or services to be provided to you that we believe, in our sole discretion, may result in a violation of our Terms and Conditions.

Your Duty to Provide Accurate Account Information

You represent and warrant that you (a) are above the legal age of majority in your jurisdiction of residence, (b) have not previously been suspended or removed from this Website, (c) do not have more than one (1) account at any given time for this Website; (d) you will only provide us with true, accurate, current and complete information if you register for an account and/or Orders (defined below). If we believe or suspect that your information is not true, accurate, current or complete, we may deny or terminate your access to the Website or the services (or any portion thereof).

Purchase-Related Policies and Procedures

Additional policies and procedures apply to you regarding orders placed through this Website (such as order processing, shipping and handling, returns and exchanges). Our liability to fulfill the order ends upon delivering the good to the carrier. Risk or loss and title for items purchased by you pass to you upon our delivery of the items to the carrier. Further, it is your responsibility to read and understand any additional purchasing policies, as they apply to you the same as these Terms and Conditions.

Accuracy of Product Information and Availability

We attempt to be as accurate as possible when describing our products on this Website; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors, size, information or other content available on this Website are accurate, complete, reliable, current, or error-free. For instance, colors shown in a photograph displayed on your particular monitor may not accurately represent the exact color of the product, although we work hard on our end to make sure things are accurate as possible.

The availability of the products and services described on this Website, and the descriptions of such products and services, may vary based on location and timing. We reserve the right to cancel or modify orders that would cause violations of local laws and regulations if purchased or processed in, or shipped to, a particular location.

Intellectual Property

All information and content available on this Website and its look and feel, including but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization (“look and feel”) thereof (collectively, the “Content”) are the property of ROMI LLC, our affiliates, partners or licensors, and is protected by United States, international, and state laws, including laws governing copyrights and trademarks and unfair competition.

Except as set forth in the limited licenses set forth below, or as required under applicable law, neither the Content nor any portion of this Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent. Nothing stated or implied in this agreement confers on you any license or right to use any Content, regardless whether the use is personal, non-commercial, or commercial.

This Site offers the ability to post reviews and generate user created content, either with your account or linked social media profile. If you choose to use this feature, you grant ROMI LLC a non-exclusive, transferable, sublicenseable, worldwide, royalty-free license to use, copy, modify (for formatting purposes), publicly display and reproduce, and distribute copies of any and all portion of your content in connection with our products and services, on this Website or another. Further, it is your responsibility when generating user content to ensure that you have all rights necessary to grant us the license rights in your user content. You represent and warrant that no part of your user generated content will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

You may not post, publish, submit or transmit any content that violates or encourages any conduct that would violate any applicable law or regulation or would give right to civil liability. You may not post any fraudulent, false, misleading, or deceptive content. You may not solicit other products or services on our Website. You may not post anything that is defamatory, obscene, pornographic, vulgar or offensive, nor may you post anything that promotes discrimination, racism, harassment, or harm of any kind, whether physical or emotional, against any individual or group. You may not post anything that promotes any illegal or illicit behavior.

You may not use any content of this Site, in whole or in part, in an unlawful manner. You shall not solicit the performance of any illegal activity or other activity which infringes the rights of ROMI LLC or others.

If you are interested in obtaining a license to use our Content, please use the contact information provided below to contact us.

Limited Permissible Use

We grant you a limited, revocable, and non-exclusive license to access and make personal use of this Website as provided by these Terms and Conditions. This limited license does not include the right to: (i) frame or utilize framing techniques to enclose the Website or any portion thereof; (ii) republish, redistribute, transmit, sell, license or download the Website or any and/or all Content (except caching or as necessary to view the Website); (iii) make any use of the Website or any and/or all Content other than personal use; (iv) modify, reverse engineer or create any derivative works based upon either the Website or any and/or all Content; (v) collect account information for the benefit of yourself or another party; (vi) use any meta tags or any other “hidden text” utilizing any and/or all Content; or (vii) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure; or (vii) use or manipulate any aspect of this Site that would show that you are affiliated with the company or that any modifications were made by the company. You must retain, without modification, all proprietary notices on the Website or affixed to or contained in the Website. You may not attempt to gain unauthorized access to any portion or feature of the Site or connected Site or server, by hacking or any other illegitimate means. You may not scan or test any potential vulnerability of the Site or any network connected to the Site for any purpose.

We also grant you a limited, revocable, and nonexclusive license to create a hyperlink to the home page of the Site for personal, non-commercial use only. A website that links to the Site (i) may link to, but not replicate, any and/or all of our Content; (ii) may not imply that we are endorsing such website or its services or products; (iii) may not misrepresent its relationship with us; (iv) may not contain content that could be construed as distasteful, obscene, offensive controversial or illegal or inappropriate for any ages; (v) may not portray us or our products or services in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; and (vi) may not link to any page of this Website other than the home page. We may, in our sole discretion, request that you remove any link to the Website, and upon receipt of such request, you shall immediately remove such link and cease any linking unless separately and expressly authorized in writing by us to resume linking.

Any unauthorized use by you of this Website or any and/or all of our Content automatically terminates the limited licenses set forth below without prejudice to any other remedy provided by applicable law or these Terms and Conditions.

Your Obligations and Responsibilities

In the access or use of the Site, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on this Website. You shall act always in accordance with law, custom and in good faith. You may not make any change or alteration to the Website or any Content or services that may appear on this Website and may not impair in any way the integrity or operation of the Website. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or willfully in any of the obligations set forth in these Terms and Conditions, you shall be liable for all the losses and damages that this may cause to ROMI LLC, our affiliates, partners or licensors.

Your Account

Although you may view the Website without registering, you may be able to create an account at our Website if you are eighteen years of age or older. Do not register if you are not at least eighteen years of age. If you are eighteen years of age or older and do register, you will have an email address/username and password for your account. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You are responsible for keeping such information current, complete, accurate and truthful. You agree to accept responsibility for all activities that occur under your account, username and/or password. You agree to provide only current, complete, accurate and truthful information. You may not impersonate or misrepresent your affiliation with any person or entity. If you are accessing and using the Website on someone else’s behalf, you represent that you have the authority to bind that person as the principal to all Terms and Conditions provided herein, and to the extent you do not have such authority you agree to be bound to these Terms and Conditions and to accept liability for harm caused by any wrongful use of the Website or Content resulting from such access or use.

We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms and Conditions are violated or if we decide, in our sole discretion, that it would be in our best interests to do so.

Third Party Merchants

This Website may enable you to order and receive products, information and services from businesses that are not owned or operated by us. The purchase, payment, warranty, guarantee, delivery, maintenance, and all other matters concerning the merchandise, services or information, opinion or advice ordered or received from such businesses are solely between you and such businesses. We do not endorse, warrant, or guarantee such products, information, or services, and are not liable for the accuracy, completeness, or usefulness of such information or the quality of availability of such products or services. We will not be a party to or in any way responsible for monitoring any transaction between you and third-party providers of such products, services, or information, or for ensuring the confidentiality of your transactions.

Third Party Links

We are not responsible for the content of any off-Website pages or any other websites linked to or from this Website. Links appearing on the Website are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Clicking links to other websites is done so at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Website pages or any other websites linked to or from the Website, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Website pages and other websites that you visit.

International Use

Although access to our Site may be made internationally, we make no representation that materials on this Site are available outside of the United States. Those accessing the Site from outside the United States are responsible for compliance with local laws. Products and promotions are unavailable outside of the United States, unless expressly noted and is otherwise void where prohibited.

Advertisements, Sponsorships, Co-Promotions And Other Partnerships

We may display advertisements for the goods and services of a third party on the Website, including in connection with co-promotions, sponsorships and other similar partnership arrangements. We do not endorse or represent and are not responsible for the safety, quality, accuracy, reliability, integrity or legality of any such advertised goods or services. The views presented are the views of the third party, alone, and do not reflect the views of ROMI LLC.


You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand resulting from your use of this Website or breach of these Terms and Conditions. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.


We may, at our discretion, terminate services at any time and without any notice to you. Upon termination or cancellation of service, all provisions of this agreement will remain in effect.

Consent to Receive Notices Electronically by Posting on the Website and Via Email

You consent to receive any agreements, notices, disclosures and other communications (collectively, “Notices”) to which these Terms and Conditions refer from us electronically including without limitation by email or by posting notices on this Website. You agree that all Notices that we provide to you electronically satisfy any legal requirement that such communications be in writing. To withdraw your consent to receive Notices electronically, you must notify us of your withdrawal of such consent by using the contact information provided below and discontinue your use of this Website. In such event, all rights granted to you pursuant to these Terms and Conditions shall automatically terminate. We cannot provide the benefits of this Website to any user that cannot consent to receipt of Notices electronically. We will rely on the email provided by you when sending out these notices. It is your responsibility to maintain a current email address. Your failure to maintain an active email and keep it current with our Website will not constitute a lack of notice.


You acknowledge and agree that these Terms and Conditions constitute the complete and exclusive agreement between us concerning your use of this Website, and supersede and govern all prior proposals, agreements, or other communications.

We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Website and providing notice of such change. Any changes are effective immediately upon posting to the Website and release of notice of such change. Your continued use of the Website thereafter constitutes your agreement to all such changed Terms and Conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Website.

Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole but these Terms and Conditions shall be modified, to the extent possible, by the adjudicating entity to most fully reflect the original intent of the parties as reflected in the original provision.

If any provision is void or otherwise unenforceable, that provision shall be stricken and the rest of the contract will remain in full effect.

How To Contact Us

If you have any questions or comments about these Terms and Conditions, please contact us by email at [email protected]. For any intellectual property complaints, intellectual property licensing requests, or demand for arbitration, contact us by email at [email protected].

E-Gift Card Terms and Conditions

All E-Gift Cards purchased on romiapothecary.com are subject to the following terms and conditions. We reserve the right to change, amend or terminate the terms and conditions of our E-Gift Card program at any time with or without notice in our sole discretion.

To check the balance of your E-Gift Card, please email [email protected] and have your E-Gift Card available.

Once you place your E-Gift Card order, it cannot be canceled.

E-Gift Cards can be used as payment for purchases on romiapothecary.com only.

We do not charge sales tax when you purchase an E-Gift Card, but applicable sales tax will be applied to the purchase being paid for by the E-Gift Card.

If the amount of your E-Gift Card does not cover the total order amount, then you will need to choose a second payment method to pay the remainder of the purchase. If the amount of your E-Gift Card is for more than the total order amount, then the E-Gift Card can be used on future purchases until it reaches a zero balance. The balance is not stored in your account, so please maintain and safeguard your E-Gift Card. We are not responsible for and are unable to replace lost or stolen E-Gift Cards. E-Gift Cards have cash value and should be safeguarded accordingly. Your E-Gift Card code is unique. Do not share your E-Gift Card.

E-Gift Cards do not expire. E-Gift Cards are non-transferable, non-refundable and not redeemable for cash (except where required by state law). E-Gift Cards cannot be reloaded. E-Gift Cards cannot be used to purchase another E-Gift Card. E-Gift Cards may be used in conjunction with valid discount codes. However, discount codes do not apply to the purchase of E-Gift Cards.